Privacy Policy | EPic Event Photo Booths

Effective Date: May 11, 2026

This Privacy Policy describes how WI Epic Events LLC, doing business as EPic Event Booths (“we,” “us,” or “our”), collects, uses, and discloses your personal information when you visit our website at www.epiceventbooths.com (the “Site”) or utilize our professional photo experience services.

1. Information We Collect

We collect information that you voluntarily provide to us and information collected automatically through our Site:

Directly from You: Name, email, phone number, and event details (date, venue, and type) provided via our Online Package Calculator or "Please Help Me" forms.
Automatically Collected: Like most websites, our host (Wix) may collect your IP address, browser type, and browsing behavior via cookies and tracking pixels (such as the Facebook Pixel).
Event Media: Digital photos, videos, and audio recordings captured by our equipment during your event, as well as any guest contact info (emails/phone numbers) entered at the booth for digital delivery.

2. How We Use Your Information

We use your data to:

Generate accurate quotes and verify event availability.
Communicate regarding your booking and event logistics.
Deliver digital media galleries to you and your guests.
Manage contracts and billing via our CRM.

3. Third-Party Service Providers

To deliver a high-end, professional experience, we share data with the following categories of service providers:

Client Relationship Management (CRM): We use CheckCherry to manage inquiries, contracts, and event scheduling.
Payment Processing: Payments are processed securely through Square, PayPal, or Venmo. We do not store your credit card or bank account information on our own servers.
Photo & Video Software: We utilize Foto Master and Snappic to process, host, and deliver your event media.
Website Hosting: Our site is built and hosted on the Wix platform.

4. Our "No-Stalking" Commitment

We value your privacy. We will contact you regarding your specific inquiry or booking. We do not sell, rent, or lease our client lists to third-party marketers. Honestly, we are far too busy for that.

5. Social Media & Content

We maintain a presence on Facebook, Instagram, YouTube, and Pinterest. If you interact with us on these platforms, their respective privacy policies apply.

Promotional Use: We take pride in our work and may occasionally share select event media on our social channels or website to showcase the "EPic" experience. If you have specific privacy preferences for your event, please refer to your signed Service Agreement or contact us directly.

6. Offline Payments

For clients paying via Direct Check or Cash, your personal information is handled with the same level of care and is recorded in our secure CRM for accounting and tax purposes only.

7. Wisconsin Data Privacy

In accordance with Wisconsin law, we maintain reasonable security procedures to protect your personal information. In the unlikely event of a data breach involving your personal information, we will notify you as required by state statute.

8. Your Rights & Contact Info

You may request to review, update, or delete your personal information at any time. For questions regarding this policy, please contact us at:

WI Epic Events LLC DBA: EPic Event Booths

1013 Monroe St

Wausau, WI 54403

Email: info@epiceventbooths.com

Phone: 715-600-6343